IMPORT PROCEDURE GUIDE FOR SANDWICH MAKERS
Sandwich makers may appear close to toaster products, but import classification can easily shift among 8516.60.90, 8516.72.00 and 8516.79.90 if the heating mechanism, press/grill structure, power rating, model and intended use are not clearly described. An incorrect HS Code, missing quality-control dossier or unsupported C/O may lead to additional document requests, inspection channel changes, DEM/DET charges and delivery delays. This guide provides an E2E (End-to-End) map for pre-ETA review: HS code, duty, C/O, specialized policy, customs documents and key clearance decision points.
QUICK FACTS
| Item | Key information |
|---|---|
| Product | Sandwich maker – a household electro-thermic appliance used to press, grill or heat sandwiches; normally equipped with two heating plates, non-stick coating, thermostat, indicator lights, power cord and insulated housing. |
| Reference HS codes | Review by structure and principal function: 8516.60.90 if the model is a contact grill, oven or hot-plate type appliance; 8516.72.00 if it is technically a toaster; 8516.79.90 only if it is another household electro-thermic appliance not more specifically described under 8516.60/8516.72. |
| Reference MFN import duty | 8516.79.90: 20%; 8516.72.00: 25%; 8516.60.90: 20%. Check the effective tariff at declaration time. |
| VAT | Usually 10%; may be 8% during the VAT reduction period if all legal conditions are satisfied and the goods are not excluded. |
| Specialized policy | May fall under household electric appliance controls for electrical safety, EMC, quality inspection and conformity certification depending on HS code, power, voltage, model and Group-2 goods list. |
| Critical dossier | Invoice, Packing List, B/L or AWB, C/O for preferential duty, catalogue/datasheet, original label images, model list, test report/conformity documents/quality inspection registration if applicable. |
Legal note: This guide applies only to sandwich makers that are non-wireless household appliances using electricity to heat/press/grill sandwiches. It does not automatically apply to toasters, air fryers, electric hot pots, electric grills, waffle makers, industrial machines, spare parts or used goods. Review must be based on the actual catalogue, datasheet, model and import purpose.
SCOPE OF APPLICATION
This article applies to sandwich makers imported into Viet Nam for trading, distribution, internal use or project supply. The related product group includes electric kettles, electric hot pots, slow cookers, toasters, sandwich makers and air fryers; however, each product has different structure, function and HS classification, so one legal conclusion cannot be applied to all items.
- Applicable to brand-new commercial products with clear model, label and power rating.
- Samples, warranty goods, project goods, refurbished or used goods may trigger different policies.
- If the machine includes Wi-Fi/Bluetooth, a smart control module, separate adapter, battery or control software, additional review is required.
- If used as an industrial machine for central kitchens or food factories, power rating, structure and intended use must be reviewed to avoid applying household rules incorrectly.
CLASSIFICATION & PRODUCT IDENTIFICATION
Main function
Pressing, heating and grilling sandwiches by electric heating elements. Some models include replaceable plates or non-stick grill plates.
Typical structure
Insulated plastic/metal housing, two heating plates, power cord, thermostat, switch/indicator lights, locking hinge and crumb/oil tray where available.
Key distinction
Do not declare generally as “grill” or “toaster” without specifying sandwich maker type, voltage, power, model, heating plates and actual function.
| Checkpoint | Documents to compare | Risk if misdescribed | Suggested description on documents/declaration |
|---|---|---|---|
| Commercial name and model | Catalogue, datasheet, brand website, model list | Using “toaster” or “grill” may shift HS code and specialized policy | “Sandwich maker, electric, household use, model…, power…W, voltage…V, brand…, brand new 100%” |
| Heating mechanism | Datasheet, user manual, plate images | May be confused with toaster 8516.72.00 or grill/oven 8516.60.90 | Describe two-sided press/grill heating by electric resistance |
| Power and voltage | Original label, test report, catalogue | Insufficient basis for QCVN/quality-control review | State W, V and Hz where available |
| Accessories | Packing List, photos, manual | Removable plates or spare plates may affect classification if imported separately | List accessories as set components or classify separately if imported separately |
| Condition | Invoice, contract, packaging photos | Used/refurbished goods may trigger different policies | State “brand new 100%” only when true |
HS CODE – DUTY – C/O
The HS basis lies in the electro-thermic function, heating plate structure and the product’s designed use. In practice, the risk often arises when the supplier uses “toaster”, “sandwich toaster”, “electric grill” or “snack maker” inconsistently across invoice, catalogue and original label.
| Reference HS code | Application condition | Reference ordinary duty | Reference MFN duty | Reference VAT | Misclassification risk | Documents to compare |
|---|---|---|---|---|---|---|
| 8516.60.90 | Review where the model is structurally/functionally a contact grill, oven or hot-plate type appliance, with direct heated plates pressing/grilling food. | 30% if applying 150% of MFN and no separate ordinary rate applies | 20% | 10%; possibly 8% during VAT reduction if eligible | If technically a toaster or another electro-thermic appliance, customs may require reclassification. | Catalogue, heating plate/press photos, manual, power, label, model list |
| 8516.72.00 | Only where the product is technically a toaster/bread toaster according to specifications. | 37.5% if applying 150% of MFN and no separate ordinary rate applies | 25% | 10%; possibly 8% if eligible | Using toaster HS for a contact-grill sandwich maker may not match actual function. | Catalogue, structure photos, brand description, principal function |
| 8516.79.90 | Only where the product is another household electro-thermic appliance not more specifically described under 8516.60 or 8516.72. | 30% if applying 150% of MFN and no separate ordinary rate applies | 20% | 10%; possibly 8% if eligible | Using an “other” code when a more specific description exists may be challenged. | Catalogue, datasheet, product images, intended use, operating principle description |
Special preferential tariff treatment under a C/O (Certificate of Origin) applies only when the C/O is valid, issued under the correct FTA form, meets the origin criteria, and the product description/HS code is consistent with the import dossier.
APPLICABLE SPECIALIZED POLICIES
| Goods situation | Potential policy | Documents to check | Authority/portal if identifiable | Recommended timing | Risk note |
|---|---|---|---|---|---|
| New household electric sandwich maker for trading | Review quality inspection, conformity certification/declaration under electrical safety and EMC QCVNs where applicable | Catalogue, label, test report, model list, HS, power/voltage | National Single Window / designated testing and certification bodies where applicable | Before ETA, ideally at PO and booking stage | Do not conclude exemption without checking HS/model against the current list |
| Electronic control, no wireless function | May still fall under electrical safety/EMC; no ICT policy if no RF function | Datasheet, manual, control board photo if needed | Quality management authority based on dossier | Before declaration | Avoid confusing with smart wireless devices |
| Wi-Fi/Bluetooth/app-controlled model | May trigger ICT/radio policy in addition to science-and-technology controls | RF datasheet, frequency, output power, wireless module, test report | Information and communications authority if applicable | Before shipment | Review based on actual dossier |
| Samples, warranty or project goods | Purpose, value and specialized policy may differ | Invoice, packing list, purpose of import, explanation letter if any | Customs and relevant specialized authority | Before ETA | Not automatically the same as trading goods |
| Used/refurbished goods | Review used-goods policy, import bans/conditions and quality dossier | Contract, manufacturing year, condition, photos, serial numbers | Customs/specialized authority | Before purchase | High risk; do not ship before policy conclusion |
| Imported by EPE/FDI/factory | Customs regime, end-use and specialized policy still require review | Contract, use purpose, customs type, transport docs, technical dossier | Managing customs branch and specialized authority if any | Before declaration | No automatic exemption solely because the importer is EPE/FDI |
LEGAL DOCUMENTS TO REVIEW
| Document group | Document name/number | Issuing authority | Effective timing if identifiable | Role in procedure | Key article/appendix to note | Review note |
|---|---|---|---|---|---|---|
| Law | Customs Law 2014 | National Assembly | Check current validity | Customs procedure and inspection basis | Declaration and inspection principles | Review with implementing instruments |
| Law | Law on Export and Import Duties 107/2016/QH13 | National Assembly | Effective from 01/09/2016 | Import duty and preferential duty basis | Preferential and special preferential duties | Review with the relevant FTA/C/O |
| Decree | Decree 08/2015/NĐ-CP, amended by 59/2018/NĐ-CP | Government | Check current validity | Customs procedure, supervision and control | Dossier, amendment and physical inspection rules | Review by customs type and shipment |
| Circular | Circular 38/2015/TT-BTC, amended by 39/2018/TT-BTC | Ministry of Finance | Check current validity | Customs declaration, customs value and post-clearance review | Customs dossier and e-documents | Review with VNACCS/VCIS practice |
| Circular | Circular 31/2022/TT-BTC | Ministry of Finance | Applicable to Viet Nam Export-Import Nomenclature | HS classification basis | Nomenclature and classification rules | Important for 8516.72/8516.79/8516.60 distinction |
| Tariff | Decree 26/2023/NĐ-CP and amendments such as 108/2025/NĐ-CP | Government | Decree 26 effective 15/07/2023; Decree 108 effective 19/05/2025 | MFN duty basis | Appendix II, Chapter 85, heading 85.16 | Check at declaration time |
| VAT | Decree 174/2025/NĐ-CP | Government | Effective 01/07/2025 | VAT reduction policy under Resolution 204/2025/QH15 | Excluded goods/services appendices if any | Do not automatically apply 8% |
| Labelling | Decree 43/2017/NĐ-CP, amended by 111/2021/NĐ-CP | Government | Check current validity | Original label and Vietnamese supplementary label | Product name, origin, specifications, responsible entity | High risk if original label lacks model/power/origin |
| QCVN/TCVN | QCVN 4:2009/BKHCN on safety of electrical and electronic appliances | Ministry of Science and Technology | Issued with Circular 21/2009/TT-BKHCN | Electrical safety review for listed appliances | Appendix list and corresponding standards | Confirm whether the specific model/HS is covered |
| QCVN/TCVN | QCVN 9:2012/BKHCN, amended by Circular 07/2018/TT-BKHCN and related instruments | Ministry of Science and Technology | Circular 07 applies under its roadmap | EMC review for household electrical/electronic appliances where covered | Equipment list and EMC requirements | Check model, power and control structure |
| Decision | Decision 2711/QĐ-BKHCN | Ministry of Science and Technology | Effective from signing date 30/12/2022 | Group-2 goods list under MOST management | HS/QCVN matrix | Check later amendments if any |
VIEW / DOWNLOAD ORIGINAL LEGAL TEXTS
Enterprises may search by document number on the official legal-document portals, the Government portal or the issuing authority’s website. Always cross-check with official sources before applying to a live shipment.
CUSTOMS CLEARANCE DOSSIER
Commercial documents
- Commercial Invoice.
- Packing List.
- Bill of Lading/Air Waybill.
- Sales Contract/Purchase Order if available.
- C/O if preferential duty is claimed.
- Catalogue/Datasheet, original-label images and model list.
Specialized documents if applicable
- State quality inspection registration if required.
- Conformity certificate/declaration and CR mark if applicable.
- Electrical safety/EMC test report.
- Vietnamese label dossier.
- Technical documents proving power, voltage and model.
| Dossier group | Required documents | Used for | Usually prepared by | Common error | Pre-ETA check |
|---|---|---|---|---|---|
| Commercial | Invoice, Packing List, Contract/PO | Declaration, value and quantity | Importer, supplier, Docs | Generic name such as “appliance” or “toaster” inconsistent with catalogue | Cross-check product name, model, quantity, price and Incoterms |
| Transport | B/L or AWB, Arrival Notice, Pre-alert | D/O, manifest and declaration | Forwarder, carrier, overseas agent | Wrong consignee or package/weight discrepancy | Lock pre-alert before ETA |
| Origin | Preferential C/O if any | Special preferential duty claim | Supplier/exporter, importer | Wrong form, origin criterion or description | Compare C/O with invoice, packing list, HS and routing |
| Technical | Catalogue, datasheet, manual, model list | HS and QCVN review | Supplier, procurement, compliance | Missing power/voltage or unclear product images | Request brand-issued files before booking |
| Specialized | Quality inspection, conformity, test report if covered | Clearance/market circulation | Importer, certification/testing body | Submitted after ETA causing storage cost | Review Group-2 list and QCVN before ETA |
| Labelling | Original label and Vietnamese supplementary label | Market circulation | Importer, supplier | Missing origin, power, voltage or responsible entity | Approve labels before production/shipment |
Control rule: Product name, quantity, model, serial number, origin and technical specifications must match 100% across commercial documents, catalogue, label, specialized dossier and customs declaration.
KEY CLEARANCE DECISION POINTS
| Decision point | Question to answer | Evidence | Consequence if unclear | Recommended action |
|---|---|---|---|---|
| HS Code | Is it a sandwich maker, toaster or grill/oven? | Catalogue, manual, images, model label | Reclassification, duty adjustment or delayed clearance | Fix HS and description before ETA |
| Specialized policy | Is it on the Group-2/QCVN list? | Decision 2711, QCVN, test report, model list | Additional quality/conformity dossier request | Review by HS/model before arrival |
| C/O | Is it eligible for special preferential duty? | C/O, invoice, packing list, B/L | Preference denial or verification | Check form, criteria, description and routing |
| Labelling | Does the original label show model, power, origin and manufacturer? | Label photos, supplementary-label artwork | Insufficient market circulation conditions | Approve label before shipment |
| New/used condition | Is it refurbished/used? | Contract, invoice, photos, serial list | Used-goods policy risk | Do not ship used goods before policy conclusion |
| Accessories | Are removable plates, trays or power cord imported as set or separately? | Packing list, BOM, photos | Unclear value/classification | List components clearly in documents |
PRACTICAL E2E PROCESS
Pre-ETA review
Confirm HS code, MFN/VAT/C/O, QCVN, Group-2 goods list, labelling and whether quality inspection/conformity certification is required.
Lock documents and technical dossier
Compare Invoice, Packing List, B/L/AWB, catalogue, datasheet, model list and original label; ensure “sandwich maker” is not inconsistently described as toaster/grill.
Register specialized inspection if applicable
If covered by quality/conformity rules, prepare quality inspection registration, test report and conformity documents by model. Late preparation may cause storage costs.
Submit customs declaration
Green channel: system-based clearance subject to conditions. Yellow channel: document review. Red channel: document and physical inspection. Common questions relate to value, HS, model, catalogue, C/O and specialized policy.
Clear, deliver and complete post-clearance duties
Release cargo, deliver to warehouse, apply Vietnamese label/CR mark if required, archive shipment records and prepare explanation files for post-clearance review.
PRE-ETA RISK CHECKLIST
| Risk | Consequence | Pre-ETA control | Documents to check |
|---|---|---|---|
| Generic description: “toaster”, “grill”, “electric appliance” | Wrong HS/duty and explanation requests | Standardize product description on invoice/packing list | Catalogue, manual, label, product photos |
| HS mismatch between C/O and declaration | Preference denial or C/O verification | Review draft C/O before issuance | Draft C/O, invoice, packing list, HS basis |
| Missing quality/conformity dossier where required | Delayed clearance or market-circulation risk | Review Group-2 list and prepare test reports | Decision 2711, QCVN 4/QCVN 9, test report |
| Original label lacks power/voltage/origin/model | Supplementary label request and circulation risk | Approve original and Vietnamese label artwork | Label images and artwork |
| Refurbished/sample goods documented as new goods | Used-goods, customs value and inspection risk | Confirm condition and import purpose from PO stage | Invoice, contract, photos, serial list |
| Accessories not listed | Unclear value and classification | List set components and accessories clearly | Packing List, BOM, packaging photos |
FAQ
Does a sandwich maker require an import licence?
Do not conclude absolutely. Review model, HS, power, voltage and quality-control list to determine whether quality inspection/conformity procedures apply.
Which HS code is commonly used?
do not use one code by default. Review 8516.60.90 for contact grill/oven/hot-plate structure, 8516.72.00 for toaster, and 8516.79.90 for other household electro-thermic appliances.
Is quality inspection/conformity certification required?
It may be required if the model falls within Group-2 goods or applicable QCVN scope. Review actual documents before ETA.
Is Vietnamese supplementary labelling required?
Yes, where goods circulate in Viet Nam and the original label does not fully show mandatory information in Vietnamese.
Can C/O reduce duty?
Yes, if the C/O is valid under the relevant FTA and consistent with the import dossier.
Are samples/warranty goods processed like trading goods?
Not automatically. Purpose, value, quantity, specialized policy and explanation dossier must be reviewed.
What if invoice says toaster but catalogue says sandwich maker?
Documents should be corrected before declaration. Discrepancies can trigger HS explanation requests.
Can toaster and sandwich maker use one HS code?
Not by default. Classification must follow actual model, function and structure.
RELATED ARTICLES
IMPLEMENTATION SOLUTIONS FROM TGIMEX
This guide gives a structured map for HS code, duties, documents and specialized policy for sandwich makers. For a real shipment, the enterprise still needs model-level review based on catalogue, datasheet, documents, origin and import purpose.
Coordination capacity
Agent network in more than 60 countries, WCA, WCA China Global, VLA and HNLA membership; sea, air, road/rail freight, warehousing and inland delivery capabilities.
Support scope
- Pre-ETA review: HS, duty, C/O, policy and labelling.
- Compliance dossier control: Invoice, Packing List, B/L/AWB, C/O, catalogue and test reports.
- Customs declaration, channel handling and explanation support.
- Shipment-file archiving and post-clearance readiness.
Enterprises should not wait until cargo arrival to review dossiers. Small discrepancies between Invoice, Packing List, catalogue, datasheet, C/O or labels may lead to additional document requests, delayed clearance or unexpected storage costs.
TGIMEX supports an E2E import approach: pre-ETA policy review, document checking, international freight coordination, customs declaration, clearance handling, inland delivery and post-clearance file archiving.
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