Import procedure for cosmetic serum
Cosmetic serum carries high compliance sensitivity because the trade name is usually short, while the regulatory treatment depends on INCI formula, claims, format, labels and notification dossier. Wrong HS classification, missing notification, mismatched product names across Invoice – CFS – label – notification, or over-claiming beyond cosmetic scope may trigger document requests, customs lane escalation, rejection of preferential C/O treatment and DEM/DET exposure. This article provides an E2E map for pre-ETA review: HS Code, tax, cosmetic notification, labels, documents, customs process and key risks.
QUICK FACT
| Item | What to review |
|---|---|
| Product scope | Cosmetic serum for facial/body skin care, in essence, liquid, gel-like, ampoule or concentrate form; not a medicinal product. |
| Reference HS codes | Usually review 3304.99.30 or 3304.99.90; acne-prevention claims may require review of 3304.99.20 or a medicine-borderline assessment. |
| Reference duties | Typical MFN: 18% for 3304.99.30/3304.99.90; 10% for 3304.99.20; ordinary duty is commonly 27% or 15%. |
| VAT | Baseline 10%; review 8% only if a VAT reduction policy remains effective and the goods are not excluded. |
| Core policy | Cosmetic product notification, ingredient/claim control, labelling, C/O, PIF and market placement conditions. |
| Warning | Do not apply one conclusion to all serums. Review INCI formula, claims, packaging, labels, catalogue, CFS, authorization letter and import purpose. |
SCOPE OF APPLICATION
Covered
- Facial/body skin serum, essence, ampoule or concentrate within cosmetic scope.
- Moisturizing, brightening, repairing, antioxidant or regular skin-care serum.
- New finished goods for sale/distribution.
Not automatically covered
- Medicinal claims or products presented as drugs.
- Hair serum, essential oil, cosmetic ingredients, devices.
- Gift sets, samples, testers, exhibition goods or research goods.
- Products with flammable solvent requiring DG review.
CLASSIFICATION & TECHNICAL IDENTIFICATION
Serum must be identified by formula, claims, packaging format and use purpose, not merely by the word “serum” on the invoice.
| Criterion | Documents to check | Risk if described incorrectly | Suggested declaration description |
|---|---|---|---|
| Product format | Catalogue, label, packaging photos | Confusion with lotion, set or raw material | Cosmetic facial serum, brand…, SKU…, capacity…, for skin care. |
| Claims | Label, website, brochure | Medicinal over-claiming | Use neutral cosmetic wording, avoid treat/cure. |
| INCI ingredients | Formula, COA, SDS/MSDS | Restricted/prohibited ingredients or missing warnings | Review INCI before notification and declaration. |
| Product name/SKU | Invoice, PL, CFS, LOA, notification | Name mismatch across documents | Lock product name/brand/SKU/capacity. |
| Goods status | Invoice, contract, label | Sample/commercial confusion | State commercial goods/sample/tester if applicable. |
| Solvent/flammability | SDS/MSDS, flash point | DG rejection by carrier | Request SDS before booking. |
HS CODE – TAX – C/O
The HS code of a serum should not be determined by the trade name alone. Customs classification must consider whether the product is a skin-care preparation, an acne-prevention cosmetic, a set/combo, or a product making medicinal claims.
| Reference HS code | When to consider | Risk if misclassified | Documents to check |
|---|---|---|---|
| 3304.99.30 | Serum/lotion/liquid preparation applied to face or skin for moisturizing, brightening, repair, antioxidant or regular skin care purposes. | Misclassification if the product is not a lotion/liquid skin preparation or is sold as a multi-product set. | Formula/INCI, label, catalogue, specification, CFS, product notification, invoice, packing list. |
| 3304.99.90 | Serum, ampoule, essence or skin-care product that is better treated as “other” within skin-care/make-up preparations and is not medicine. | Customs may request an HS explanation if the product is actually a lotion/cream or carries special claims. | Catalogue, texture/format, label claims, ingredients, packaging photos, notification dossier. |
| 3304.99.20 | Only when the product is an anti-acne cosmetic preparation within the cosmetic scope, without medicinal disease-treatment claims. | “Treat acne”, “cure dermatitis” or therapeutic claims may move the product out of the cosmetic scope. | Label, claims, marketing materials, active ingredients, cosmetic notification dossier. |
| 3004 or other heading | A warning route only when the product is presented for disease treatment/prevention or as a medicine. | Wrong product nature may lead to missing permits and wrong regulatory treatment. | Instructions for use, claims, active ingredients, marketing authorization if any. |
| HS code | Reference MFN | Reference ordinary duty | Reference VAT | C/O/FTA notes |
|---|---|---|---|---|
| 3304.99.30 | 18% | 27% | 10%; review 8% if eligible under a valid VAT reduction policy. | May be reduced under an FTA if the C/O is valid and matches description, HS and origin criteria. |
| 3304.99.90 | 18% | 27% | 10%; review 8% if eligible. | Check the C/O description carefully against invoice and notification documents. |
| 3304.99.20 | 10% | 15% | 10%; review 8% if eligible. | Use only when the nature and claim fit this subheading; do not classify solely due to the word acne. |
| Tax component | Practical meaning | What to lock before declaration |
|---|---|---|
| MFN import duty | Used where the origin is eligible for MFN treatment and no special preferential C/O is claimed. | Lock the 8-digit HS code, origin, customs value, goods description and cosmetic nature. |
| Ordinary import duty | Often referenced at 150% of the MFN rate if MFN/FTA does not apply and no separate rate exists. | Confirm country of origin, trading route and origin evidence. |
| Import VAT | Baseline 10%; any reduction must be checked against the declaration date and exclusion list. | Review VAT and reduction policy at the declaration date. |
| Special preferential duty under C/O | May be lower than MFN, potentially 0% under certain FTAs if the C/O is valid. | Check C/O form, origin criteria, goods description, HS and third-party invoice if any. |
APPLICABLE SPECIALIZED POLICIES
| Goods situation | Possible policy | Documents to check | Authority/portal if identifiable | Recommended timing | Risk note |
|---|---|---|---|---|---|
| Finished cosmetic serum for sale | Cosmetic product notification under Circular 06/2011/TT-BYT, as amended/supplemented by relevant instruments including Circular 34/2025/TT-BYT; verify product notification before market placement. | Notification form/receipt, CFS, authorization letter, formula/INCI, label, C/O. | Drug Administration of Vietnam / Ministry of Health or the applicable public service portal. | Before ETA, preferably before commercial purchase. | Do not wait until arrival if the notification dossier is not ready. |
| Strong claims: melasma treatment, acne treatment, disease repair | Review the cosmetic–medicine boundary and whether the claims remain cosmetic. | Label, brochure, website listing, ingredients, instructions. | Ministry of Health / Drug Administration or relevant authority if questioned. | Before contract and label printing. | Over-claiming may change the regulatory pathway. |
| Sensitive actives: AHA/BHA, retinoids, vitamin C, arbutin, peptides, strong acids | Review restrictions, usage conditions, warnings and body area under ASEAN/Vietnam cosmetics rules. | INCI, concentration where needed, COA, SDS, test reports if any. | Drug Administration / cosmetic regulatory team. | Before notification and import. | Ingredient or warning errors may affect notification and post-market checks. |
| Ampoule, gift set, sample, tester | May require product-by-product or set-based review depending on sale format. | Set BOM, SKU list, labels, CFS/LOA. | Drug Administration / Customs if relevant. | Before invoice and packing list issuance. | Grouping several SKUs under one description may create HS and notification mismatch. |
| Serum containing flammable solvents | Review dangerous goods risk in international transport. | SDS/MSDS, flash point, UN number if any. | Carrier/airline/shipping line/forwarder. | Before booking. | Incorrect DG status may lead to cargo rejection or extra handling costs. |
LEGAL DOCUMENTS TO REVIEW
| Document group | Document name/number | Issuing authority | Effective/applicable timing | Role | Key provisions/appendices | Review note |
|---|---|---|---|---|---|---|
| Cosmetics management | Circular 06/2011/TT-BYT on cosmetics management; Circular 34/2025/TT-BYT amending/supplementing certain provisions | Ministry of Health | Circular 06 issued 25 Jan 2011; Circular 34 effective 18 Aug 2025; check the consolidated/amended text at the time of use. | Core rules for notification, PIF, safety, labelling and responsible person obligations. | Product notification, CFS, authorization letter, PIF, electronic dossier/e-signature requirements and product safety requirements. | Check the consolidated text of Circular 06/2011/TT-BYT as amended by Circular 29/2020/TT-BYT and Circular 34/2025/TT-BYT. |
| Import tariff | Decree 26/2023/ND-CP | Government | Effective 15 Jul 2023. | MFN tariff basis for heading 33.04. | Preferential import tariff schedule. | Confirm the current tariff at declaration date. |
| Ordinary duty | Decision 15/2023/QD-TTg | Prime Minister | Check validity at import date. | Basis for ordinary import duty where MFN/FTA does not apply. | Ordinary duty list and 150% MFN principle where applicable. | Do not use if MFN or valid FTA C/O applies. |
| Labelling | Decree 43/2017/ND-CP and Decree 111/2021/ND-CP | Government | Decree 111 effective 15 Feb 2022. | Imported goods and Vietnamese labelling requirements. | Mandatory contents, origin, responsible entity, supplementary label. | Also check cosmetic-specific labelling rules. |
| VAT | VAT laws/decrees and temporary VAT reduction policies | National Assembly/Government/Ministry of Finance | At declaration date. | Determine 10% VAT or reduced rate if valid. | Exclusion appendices if VAT reduction applies. | Do not assume 8% without review. |
| FTA/C/O | Special preferential import tariff decrees by FTA | Government/competent authorities | By each FTA and annual schedule. | Determine special preferential duty with valid C/O. | C/O form, origin criterion, direct transport, third-party invoice. | Review by actual origin and 8-digit HS. |
VIEW / DOWNLOAD ORIGINAL LEGAL DOCUMENTS
Businesses may search legal documents by document number on Vietnam legal document portals, the Government portal or the issuing authority’s website. Businesses should also cross-check on official legal portals or issuing authority websites before application.
CUSTOMS DOCUMENT SET
Commercial documents
- Commercial Invoice.
- Packing List.
- Bill of Lading or Air Waybill.
- Sales Contract/Purchase Order if any.
- C/O if preferential duty is claimed.
- Catalogue, original label images, SKU/model list if any.
Cosmetic compliance documents
- Cosmetic product notification receipt/number if the goods are placed on the market.
- CFS used for the notification dossier.
- Authorization letter from manufacturer/product owner.
- Formula/INCI, specification, original label and Vietnamese supplementary label.
- PIF maintained by the responsible person.
- SDS/MSDS when transport DG risk must be checked.
OPERATIONAL DOCUMENT CHECKLIST
| Document group | Required documents | Used for | Prepared by | Common error | Pre-ETA check |
|---|---|---|---|---|---|
| Commercial | Invoice, Packing List, Contract/PO | Declaration, value, quantity, SKU | Buyer/Supplier | Only “serum” stated without capacity/SKU/function | Use complete description: cosmetic facial serum, capacity, SKU, origin. |
| Transport | B/L or AWB, arrival notice, pre-alert | Cargo release and declaration | Forwarder/Carrier | Mismatch in weight/packages or liquid cargo details | Reconcile PL with booking and pre-alert. |
| Cosmetic | Notification, CFS, LOA, INCI | Notification, customs, post-clearance | Importer/Regulatory/Supplier | Product name mismatch among documents | Match name, brand, manufacturer and origin. |
| Tax/C/O | C/O and third-party invoice if any | FTA duty claim | Supplier/Docs | Wrong HS/description/origin criterion | Check draft C/O before issuance. |
| Labelling | Original and supplementary labels | Market placement | Importer/QA | Claims inconsistent with notification | Check against notification and INCI. |
| DG if any | SDS/MSDS, flash point | Booking and transport | Supplier/Forwarder | Flammable solvent not declared | Request SDS before booking. |
CLEARANCE DECISION POINTS
| Decision point | Question | Evidence | If unclear | Recommended handling |
|---|---|---|---|---|
| HS code | Is it 3304.99.30, 3304.99.90 or another code? | Label, INCI, catalogue, use, format | Reclassification or duty adjustment. | Determine HS by product nature. |
| Notification | Is the notification receipt aligned with the exact product/SKU? | Notification, CFS, LOA, label | Delay or market placement risk. | Review before ETA. |
| Claims | Do the claims exceed cosmetic scope? | Label, website, brochure | Potential medicine-borderline issue. | Standardize claims early. |
| Ingredients | Any prohibited/restricted ingredient or warning? | Formula, COA, SDS, PIF | Post-market risk. | Review against cosmetic rules. |
| C/O | Is the C/O form, HS, description and origin criterion correct? | C/O, invoice, B/L | FTA duty rejected. | Check draft C/O. |
| Label | Do original and supplementary labels match the notification? | Label artwork, translation, notification | Relabelling or explanation required. | Lock label master before shipment. |
OPERATIONAL E2E PROCESS
Step 1: Pre-ETA review
Lock the 8-digit HS, VAT, C/O, cosmetic notification, claims, labels, INCI and DG risk if solvents are present.
Step 2: Lock documents and cosmetic dossier
Reconcile Invoice, Packing List, B/L/AWB, CFS, LOA, notification, original label, supplementary label, SKU, capacity and origin.
Step 3: Complete notification/specialized explanations if needed
If no notification receipt is available or the serum has sensitive claims/actives, handle the dossier before arrival.
Step 4: Open customs declaration
Green lane permits conditional clearance; Yellow lane checks documents; Red lane checks documents and physical cargo. Frequent questions involve HS, value, C/O, notification, label, claim and ingredients.
Step 5: Clearance, delivery and record keeping
Release goods, deliver to warehouse, complete labels if applicable, control distribution and retain all shipment records for audit.
PRE-ETA RISK CHECKLIST
| Risk | Consequence | Pre-ETA prevention | Documents |
|---|---|---|---|
| Generic goods description “serum” | Wrong HS/notification/label | State serum type, use area, capacity, SKU and cosmetic use | Invoice, PL, label, catalogue |
| Over-claiming | Regulatory explanation or reclassification risk | Review claims before label and notification | Label, website, formula |
| Product name mismatch | Delay and post-clearance issue | Lock product name/brand/SKU | Notification, Invoice, CFS, label |
| Wrong C/O | FTA duty rejected | Review draft C/O | C/O, Invoice, B/L |
| Invalid CFS/LOA | Notification cannot be completed | Request documents before PO | CFS, LOA |
| INCI not reviewed | Post-market risk | Review ingredient list and warnings | Formula, COA, SDS, PIF |
FAQ
Does imported serum need cosmetic notification?
If the finished cosmetic serum is placed on the Vietnamese market, the cosmetic notification dossier must be reviewed under Circular 06/2011/TT-BYT and relevant amendments, including Circular 34/2025/TT-BYT.
What is the main HS code?
Usually 3304.99.30 or 3304.99.90, depending on format, claim, ingredients and actual documents.
What is the import duty?
For 3304.99.30/3304.99.90, MFN is commonly 18%, ordinary duty 27%, baseline VAT 10%. Valid C/O may reduce duty.
Is acne serum still cosmetic?
It depends on claims, formula and presentation. Disease-treatment claims may exceed cosmetic scope.
Is a Vietnamese supplementary label required?
For market circulation, labelling must comply with imported goods labelling and cosmetic-specific labelling requirements.
Are samples treated the same as commercial goods?
Not automatically. Import purpose, quantity, label, ingredients and market placement must be reviewed.
RELATED ARTICLES
IMPLEMENTATION SUPPORT FROM TGIMEX
This article outlines HS codes, tax, cosmetic notification documents and specialized compliance points for serum. For actual shipments, the dossier must still be reviewed against INCI formula, claims, catalogue, label, documents, origin and import purpose.
Pre-ETA review
- HS, cosmetic notification, C/O, tax, label, claims, formula and PIF.
Compliance document control
- Cross-check Invoice, Packing List, B/L/AWB, C/O, CFS, LOA, labels and technical files.
Logistics & customs
- Coordinate agents, carriers, ETA, pre-alert, declaration and lane handling.
Post-clearance records
- Retain notification, C/O, declaration, PIF, labels, CFS and LOA by shipment.
For serum shipments involving cosmetic notification, C/O or labelling requirements, businesses should not wait until cargo arrival to review documents. Small inconsistencies among Invoice, Packing List, catalogue, CFS, LOA, notification and labels can delay clearance and create unplanned storage costs.
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